support

How to Use Your Services

To learn how to use your Falcon Broadband services, please select one of the links below:

Cable TV

Internet

Dial-Up Instructions

Phone Feature Instructions

Voice Mail Instructions

TV Guide Quick Reference Brochure

Setting Up Online Bill Pay

To download manuals for equipment supplied to you by Falcon Broadband, please select one of the links below:

Digital Phone Box – How to install your VoIP 211 gateway product.

Remote Control DRC-400 or DRC-425 (including remote codes for your TV)

Remote Control DRC-800 (including remote codes for your TV)

Remote Control UR5U-9000L & UR5U-9020L (PHAZR-5)

DCH-200 Digital Set-Top Box (for Digital Cable TV)

DCH-6200 HD Set-Top Box (for HD Cable TV)

DCH-6416 DVR (Digital Video Recorder) (for Digital and HD DVR)

DCT-6412 DVR (Digital Video Recorder) (for Digital and HD DVR)

Remote Control Atlas (for Digital)

ADSL Modem Guide

DCT / DCH Guide

DVR Guide